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Privacy Policy

Effective Date: October 1, 2026

 

TriVir ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide to us.

 

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you when you interact with TriVir, including when you participate in our mobile messaging and Rich Communication Services (RCS) messaging program.

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

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  • Name and contact information;

  • Email address;

  • Mobile telephone number;

  • Information you provide when contacting us or requesting our products or services;

  • Information regarding your interactions with our website, products, or services; and

  • Information necessary to provide, administer, secure, and improve our services.

 

If you voluntarily provide your mobile telephone number to receive text messages or RCS messages from us, we may collect and retain your mobile telephone number and information regarding your consent to receive those messages.

2. How We Use Information

We may use the information we collect to:

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  • Provide, operate, maintain, and improve our products and services;

  • Respond to questions, requests, and customer-service inquiries;

  • Send requested notifications, confirmations, alerts, or other service-related communications;

  • Send text messages and RCS messages when you have provided the appropriate consent;

  • Communicate with you about products, services, or other information you have requested;

  • Maintain records of consent and communication preferences;

  • Protect against fraud, unauthorized activity, and security threats; and

  • Comply with applicable legal and regulatory requirements.

3. Mobile Messaging and RCS Privacy

If you provide your mobile telephone number and consent to receive text messages or RCS messages from TriVir, we will use your mobile telephone number and messaging consent information to administer and operate our messaging program and to send the messages for which you have provided consent.

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We do not sell, rent, or share your mobile telephone number or your text messaging/RCS opt-in information or consent with third parties for their own marketing or promotional purposes.

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Text messaging/RCS opt-in data and consent will not be shared with, sold to, or purchased by third parties.

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We may disclose your mobile telephone number and messaging information to service providers that perform services on our behalf, including messaging and communications service providers, when reasonably necessary to operate and administer our messaging program. These service providers may use such information only to perform services on our behalf and are not authorized to use your messaging consent or mobile telephone number for their own independent marketing purposes.

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Your consent to receive mobile messages applies only to the messaging program for which you provided consent and does not constitute consent to receive unrelated messages from third parties.

4. Sharing Information

We may share information with service providers, contractors, and other parties that provide services on our behalf, such as website hosting, information technology, customer support, payment processing, communications, security, and messaging services.

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We may also disclose information when reasonably necessary to:

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  • Comply with applicable law, regulation, legal process, or governmental request;

  • Protect our rights, property, or safety, or the rights, property, or safety of others;

  • Detect, investigate, or prevent fraud or other unlawful activity; or

  • Complete a merger, acquisition, sale, financing, reorganization, or other business transaction.

 

We do not share mobile telephone numbers or messaging opt-in/consent information with third parties for their own marketing or promotional purposes.

5. Your Messaging Choices

You may stop receiving mobile messages from us at any time by following the opt-out instructions provided in the messages. Where supported, you may reply STOP to opt out.

For assistance, you may reply HELP where supported or contact us at:

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messagingsupport@trivir.com

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You may also contact us to request information about or changes to your communication preferences.

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Opting out of our mobile messaging program will not necessarily prevent you from receiving communications through other channels for which you have separately provided consent or where communications are otherwise permitted by law.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmitting or storing information can be guaranteed to be completely secure.

7. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business and legal records, administer communication preferences and consent, resolve disputes, enforce our agreements, and comply with applicable legal obligations.

8. Children's Privacy

Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children in violation of applicable law.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we make changes, we will update the Effective Date at the beginning of this Privacy Policy. Your continued use of our services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy, to the extent permitted by applicable law.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

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TriVir
5875 Trinity Parkway, Suite 120

Centreville, VA 20120
webmaster@trivir.com
703-375-9690

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Effective Date: October 1, 2026

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